A: We charge a standard rate of £2.95 per order in the UK irrespective of how many items you are ordering. Please note that the next day charge is applicable to baby bouquets and not currently available on gifts. Orders for next day delivery need to be received by 1.00pm each day in order to guarantee delivery for the following day. We will always try and despatch your items in one package, which is better for the environment (and the postman) but if we are waiting on a stock delivery or some other reason, we may send your items in two or more packages, this will be at no extra cost. All in-stock items should be with you within 5 working days.
Q: Returns Policy?
A: If you are unhappy with your purchase (which will hopefully never happen) but if it does, please email us at FAQ@littlelilypad.co.uk with your name and the problem and we will arrange for the necessary return and refund as appropriate. Notifications of faults or damage is to be reported within 7 days.
A: As we have some lovely and desirable items on the Lilypad, there maybe an occasion when items go out of stock. We will always endeavour to keep you up to date with the status and availability of products.
A. The colours shown will vary from screen to screen due to your monitor settings. We have taken care to be as accurate as possible in that what you see is a good representation. Therefore, the colour may vary
Every effort is made to keep the website up and running smoothly. We do however, take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.